Privacy Policy

1. Information We Collect

1.1 Information Provided by the User

• Mobile phone number
• SMS verification code
• Name or nickname (if profile functionality is available)

The phone number is used as a unique account identifier.

1.2 Automatically Collected Information

• IP address
• Device type
• Operating system
• Unique device identifiers
• App usage data
• Diagnostic data and crash reports

2. Purpose of Data Processing

• User authentication via phone number
• Account creation and management
• Providing app functionality
• Security and fraud prevention
• Service improvement
• Compliance with legal obligations

3. Legal Basis for Processing (EU Users)

• Performance of a contract
• User consent
• Legitimate interests
• Compliance with legal obligations

4. Sharing of Information

We may share data with:

• SMS service providers for verification codes
• Hosting providers
• Analytics services
• Technical support providers

We do not sell personal data to third parties.

5. International Data Transfers

Data may be processed outside the European Union, including Canada. Such transfers are carried out with appropriate safeguards in place.

6. Data Retention

• Phone number is stored until the account is deleted
• Technical data is retained for a limited period
• Some data may be retained longer to comply with legal obligations

After account deletion, personal data is deleted or anonymized within a reasonable timeframe.

7. Your Rights

7.1 EU Users (GDPR)

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

7.2 California Users (CCPA/CPRA)

• Right to know what personal data is collected
• Right to request deletion
• Right to request correction
• Right to opt out of sale of personal data
• Right to non-discrimination

We have not sold personal data in the past 12 months.

8. Exercising Your Rights

To submit a request, contact us at: support@svmob.com

• EU users: response within 30 days
• California users: response within 45 days

We may request identity verification before processing your request.

9. Account Deletion

9.1 Deletion Within the App

Profile → Settings → Delete Account

• The account is deactivated immediately
• The phone number is unlinked
• Personal data is deleted or anonymized

9.2 Alternative Method

If deletion through the app is not available, users may send a request to: support@svmob.com

10. Data Security

• Encrypted data transmission
• Restricted access to personal data
• Secure servers

While we take reasonable security measures, no method of internet transmission is completely secure.

11. Children’s Privacy

The application is not intended for children under 16 (EU) or 13 (USA). We do not knowingly collect personal data from minors without proper consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at this link.